Contact Us

Get in Touch with Our Team

CONTACT INFORMATION

Reach out to us for any inquiries

📍 Address

Unit 225-22, 2/F Mega cube, 8 Wang Kwong road Kowloon Bay Hongkong

📧 Email

operation@alanis.cn

🕐 Business Hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed

SEND US A MESSAGE

We'll get back to you as soon as possible

FREQUENTLY ASKED QUESTIONS

Common questions about our services

How do I get a shipping quote?

Simply fill out our contact form with your shipment details, and our team will provide you with a competitive quote within 24 hours.

What payment methods do you accept?

We accept bank transfers, credit cards, and other standard payment methods. Contact us for specific payment arrangements.

Can you handle hazardous materials?

Yes, we have expertise in handling hazardous and dangerous goods with full compliance to international regulations.

Do you provide tracking services?

Yes, we provide real-time tracking for all shipments. You can monitor your cargo status anytime.

What is your delivery timeframe?

Delivery times vary based on destination and service type. Maritime typically takes 2-4 weeks, air freight 3-5 days.

How do I file a claim?

Contact our customer service team immediately with documentation. We process claims within 30 days.

Ready to Work With Us?

Let's discuss your logistics needs

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